Privacy Policy

1. Who we are

The Supply District (“we,” “us,” or “our”) operates this online store at thesupplydistrict.com. Our store is powered by Shopify.

2. Information we collect

Depending on how you interact with our store, we may collect:

• Contact information, such as your name, email address, phone number, and shipping or billing address.
• Order information, including products purchased, order value, shipping details, and transaction information.
• Payment information that is processed by our payment providers. We do not directly store your full payment-card number.
• Device and usage information, such as IP address, browser type, device information, pages viewed, referring URLs, and general location.
• Information you provide directly, including messages sent through contact forms, customer-service inquiries, account information, and newsletter signups.

3. How we use your information

We may use personal information to:

• Process, fulfill, ship, and manage your orders.
• Communicate with you about orders, returns, customer service, or account activity.
• Provide and improve our website, products, services, and customer experience.
• Detect, investigate, and help prevent fraud, abuse, or security issues.
• Send marketing communications when you have chosen to receive them. You can unsubscribe at any time using the link provided in those communications.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

4. How we share information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, fraud-prevention services, and email or marketing platforms.

We may also disclose information when required by law, to protect our rights or customers, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information for money. Certain privacy laws may define some advertising or analytics activities more broadly as “selling” or “sharing.” Where required, we will provide applicable privacy choices.

5. Cookies and similar technologies

We and our service providers use cookies and similar technologies to keep the store functioning, remember cart and preference information, understand site usage, improve performance, and support analytics or marketing where permitted.

You can control cookies through your browser settings. Disabling certain cookies may affect how some parts of the store function.

6. Your privacy choices and rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or a copy of your information, or to object to or restrict certain processing.

You may also have the right to withdraw consent or opt out of certain marketing, targeted advertising, or data-sharing activities where applicable.

To submit a privacy request, contact us using the information in the Contact us section below. We may need to verify your identity before completing a request.

7. Data retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or reporting obligations.

8. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

Our store is not intended for children under the age required by applicable law to provide personal information without parental consent. We do not knowingly collect personal information from children in violation of applicable law.

10. Third-party links and services

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their privacy or security practices.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update it, we will revise the “Last updated” date at the top of this page.