Refund Policy
Last updated: September 1, 2026
All sales are final
All purchases made through The Supply District are final. We do not offer refunds or exchanges for change-of-mind, incorrect ordering, or general dissatisfaction with an item.
Please review product details, sizing, and specifications carefully before completing your order, as we're unable to accept returns once an order has been placed and shipped.
Damaged, defective, or incorrect items
The one exception: if an item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with your order number and photos of the issue. We'll review it and make it right — typically with a replacement, though this is handled on a case-by-case basis.
Order cancellations
Once an order has been placed, we're unable to guarantee cancellation, as orders are processed and prepared for shipment quickly. Contact us as soon as possible if you need to request a cancellation and we'll do what we can before it ships.
Questions
If you have a question about this policy or an order, reach out to us at shopsupplydistrict@gmail.com.